Legal

Terms and Conditions

The terms for buying from KOMPAS Watches.

Last updated: 30 October 2026

1. Company Information

This website is operated by Oral and Co Fine Goods Ltd, registered in England and Wales under company number 16552492. Registered office: 71 to 75 Shelton Street, London, WC2H 9JQ, United Kingdom. Throughout these terms, "we", "us" and "our" refer to KOMPAS Watches.

2. Products

We currently offer watches and accessories for sale within the United Kingdom and internationally. Product descriptions, images and specifications are provided for guidance. Minor variations in colour, materials or finishing may occur. We reserve the right to update specifications and pricing at any time without notice as part of continuous product improvement.

3. Pricing and Payment

All prices are listed in GBP and include VAT where applicable. Payment is required in full at the time of checkout. We accept major debit and credit cards and PayPal. We reserve the right to cancel any order if payment cannot be authorised or verified.

4. Order Acceptance and Contract Formation

An order is placed when you complete checkout and submit payment. A legally binding contract is formed once we confirm your order via email. We reserve the right to refuse or cancel any order in cases including but not limited to:

• Product unavailability
• Pricing or listing errors
• Suspected fraud or unauthorised activity
• Payment processing failure

If an order is cancelled, a full refund will be issued.

5. Delivery

We deliver within the United Kingdom and internationally. Estimated delivery times are provided at checkout and are not guaranteed. Risk transfers to you once the product has been delivered to the address provided at checkout. You are responsible for ensuring that delivery details are accurate.

6. International Orders

International shipments may be subject to import duties, VAT, customs fees or local taxes. These charges are the responsibility of the customer unless otherwise stated at checkout. If a shipment is refused due to unpaid duties or taxes, outbound and return shipping costs may be deducted from any refund.

7. Right to Cancel

Under the UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods. You must notify us within this period and return the goods within 14 days of cancellation. Returned items must be unused and in original condition. See Returns & Refunds.

8. Faulty Goods

Nothing in these Terms limits your statutory rights under the Consumer Rights Act 2015. If goods are faulty, you may be entitled to a repair, replacement or refund in accordance with UK law.

9. Warranty

All KOMPAS watches include a 2 year warranty covering manufacturing defects. The warranty does not cover accidental damage, misuse, cosmetic wear or unauthorised repairs. Full warranty details are available in our Warranty Policy.

10. Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any matter that cannot legally be limited. To the fullest extent permitted by law, our liability shall not exceed the purchase price of the product.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which includes our use of cookies.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.